Switzerland · ENSet limits on time and spending
A fixed budget and regular breaks can help you control how much time and money you spend gambling. Never stake money needed for rent, bills or everyday living costs. Trying to recover losses by raising your stakes can lead to further losses. Avoid gambling under the influence of alcohol or drugs.
Limits at Granawin
You can ask live support to set loss, deposit, session and stake limits. Deposit limits do not apply to cryptocurrencies or certain voucher payments. Support can arrange loss or session limits instead.
Taking a break and self-exclusion
Support can arrange an account suspension or self-exclusion. If you want a temporary suspension, you must specify how long it should last. You must not open a new account to get around a restriction. Granawin support is available by email and live chat.
Recognise the warning signs
Seek support if gambling is taking more time or money than planned, you are hiding spending or borrowing money to gamble. The same applies if gambling is affecting your family, work or other interests. Family members can also seek advice.
Independent support in Switzerland
Spielen ohne Sucht / SOS Spielsucht
0800 040 080
Free, anonymous telephone support for people affected by gambling problems and their families, available around the clock.
SafeZone.ch
Free, anonymous online advice about addiction. You need to create a counselling account to exchange written messages. This service is not intended for emergencies.